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Rachel Cooney’s Testimonials

Courtney / Falmouth
“Rachel is the best! She makes a stressful exciting time manageable in every way! I could not have done it without her! If you want the best Realtor guiding you all the time – work with Rachel!”

Kristi & Rodney / Brunswick
“We were not focused when it came to our search; homes or land in the greater Brunswick area. You were able to find us a lot in our preferred location prior to it going on the MLS. We negotiated a good price and then you guided us through a relatively confusing closing process. We would not have been able to do this without Rachel Cooney.”

Ed & Trease/ Portland
“Very satisfactory, Rachel was always accommodating throughout the entire process. She was always very informative, even when I didn’t always know what I was looking for. Rachel was a saint! I don’t know how many houses we looked at the last couple of years, but Rachel Never stopped trying to find us the right one. To say the least I was a “little picky” in finding the “perfect house” for Trease and I. I now know why it took so long, we have the perfect house! Thank you Rachel.”

Jahrel / Portland
“My first home buying experience was extremely satisfactory. Rachel was awesome in showing me houses that fit my criteria and finally leading to purchasing the house of my dreams. When I first decided to buy a house I was a little overwhelmed but when I called Rachel and she walked me through the process I was immediately relieved and was confident she would be able to help me.”

Susan & Beverly / Raymond
“Rachel was professional and responsive. She provided solid advice and helped us through the process “painlessly”. We would highly recommend her to anyone looking to sell or buy.”

Douglas / Jay
“Portland’s Choice Realty sold my house on just 3 months!”

Wes & Linda / Jay
“Our recent dealings with Portland’s Choice Realty, and in particular Rachel Cooney, was a wonderful experience. From our first meeting until our final closing we were continually pleased and impressed with the service we were getting. Not only were we constantly kept informed about any and all activity going on with our house, we were also given updates on the activity of similar type houses in our area. With Rachel, the line of communication was always open. We could call or email at any time and we would always received a very prompt response to our questions. That was also true for evenings and weekends. Because we did not live in the house that we had for sale, it was often necessary to carry on our business long distance. Through Docu Sign it was very easy to accomplish that. We also appreciated the fact that Rachel was knowledgeable, and very helpful, in being able to guide us through Maine tax laws for out of state residents. Although we were extremely pleased will all of our dealings with Portland’s Choice Realty, we feel that the most important event happened when Rachel got in touch with us this past April. We had taken our house off the market for the winter and planned to list it in May, when we would be returning to Maine. Rachel was aware the housing market was starting to improve in our area, so she notified us that it was important to get our house listed immediately. She certainly was right – she sold the house in about 3 weeks.
We highly recommend Portland’s Choice Realty to all buyers and sellers in the Greater Portland area. Our service could not have been better. The final service was offered immediately upon completion of the signing of the closing papers. After the closing I had planned to return our TV adapter box to Time Warner on my way back to the Jetport. Rachel knew that I was running a little tight on time to catch my plane back to Florida. She immediately offered to return our cable box to Time Warner in order to give me more time to get to the airport. We consider the service “beyond the call of duty”.”

Linda & Mike / Portland
“Working with Portland’s Choice Realty was a great and satisfying experience. Within only an hour or so of our initial contact with Rachel she began a very professional and impressive search for our new home. She sincerely represented us as “her client” always making sure our interests came first.”

Jennifer & Rebecca / Westbrook
” Highly Satisfactory! Rachel was incredibily kind and helpful. Rachel is one of the nicest and most helpful people I have worked with. She was untiring in her quest to help us find a home, honest in her opinions and kind in general.”

Kristin & Tim / Gorham
“Rachel went above and beyond. We looked at many houses and hit many “snags” in negotiations. She was extremely helpful.”

Lyn / Kennebunk
“Everything was great. It was a quick sale and Rachel was on top of things as always. Rachel is so helpful with both the buying and selling of property. You feel very comfortable working with her.”

Michael & Jamie / Scarborough
“Rachel was excellent. We had some problems arise with our home after purchasing and she stayed involved. She went above and beyond anything we could reasonably expect to ensure that we had a favorable outcome. We will definately utilize her services in the future.”

Hope / Cumberland
“I was extremely pleased with all the customer services and support I received during the year of house searching I have just gone through. Rachel was very knowledgeable, patient and understanding about my situation and needs. She went well beyond my expectations. I can’t say enough about her kind and patient way of helping me find a new home. I will be forever grateful for her help and support through this major change.”

Pam / Windham
“Over the last few years I’ve had quite a lot of dealings with real estate agents. Rachel is Top Notch. Rachel Cooney is everything one could want in an agent, experience, intelligence, a thorough understanding of the market and she knows how to get things done!”

Nicholas / Falmouth
“Rachel was thorough, retailed, responsive,persistent and connected. I don’t think the purchase would have happened without her assisitance.”

Brandon & Sarah/ Durham
“Rachel makes herself available all of the time for any question or issue. She made us feel comfortable & confident in our purchase even though she was not our agent.”

Adam & Amy / Raymond
“We are writing to express our great satisfaction working with Rachel Cooney, and appreciation for all her efforts on a recent real estate transaction. We worked with Rachel on the purchase of a house in the Sebago Lake area of Maine. Rachel was extremely helpful, responsive and professional throughout the process. Here are just a few examples of how she helped us and went above and beyond in making this process go smoothly.
She willingly helped us negotiate certain issues with the seller that went beyond the four corners of the P&S agreement and agency agreement, like purchasing some of the seller’s personal property.
She helped us and worked directly and actively with the other people involved in the closing, including our lender and title company to make sure everyone was doing what they needed to do to prepare for the closing. Whenever we had questions about the house she called the seller, stopped by the town hall, researched issues online and did whatever she could to find answers for us.
She listened and offered comfort and advice whenever we expressed concerns(whether rational or not!) about the home buying process. Rachel was extremely responsive and hands on from day one through the closing. Many times we emailed her at random times with assorted questions and in a matter of minutes she responded with answers( often after contacting the seller, sender or others for us). In fact, the one time we didn’t hear back from her for a few hours( only because she was tied up with ans inspection), we actually got a little worried and wondered if she was okay since we had grown accustomed to hearing from her immediately!
We were always very impressed with the way Rachel dealt with us and other people involed in the closing. On the one hand, she was patient and polite, even soft spoken in letting us evaluate situations and make decisions that were best for us. We never felt like she was pressuring us to make an offer or accept something that made us uncomfortable. On the other hand, she was not at all shy about making persistent agressive demands of the seller and contacting our lender, title company and others to get answers and move things along. That delicate balance – easy to work with, yet tough and tenacious when called for – was very helpful and comforting throughout the process. We feel very fortunate to be working with Rachel and would wholeheartedly recommend her services to anyone working on a real estate transaction in Maine.”

Nikki/ Windham
“Rachel is great. She made sure all the i’s were dotted & t’s crossed. Mine had alot of extra leg work and she was wonderful.”

Scott/ Gorham
“It was more than satisfactory. I don’t have the experience in buying homes, but would rate this very high. There were obstacles to get over and Rachel did everything she could to help get over them. She made it a very easy process and I’m very appreciative of the effort she showed in helping me find the right home. Rachel made the overall experience as easy and stress free as possible, despite the loan process doing the exact opposite. Thanks again Rachel.”

“My experience with Rachel at Portland’s Choice was beyond my expectations! This is the second property I’ve sold with Rachel and Portland’s Choice Realty. My latest experience was the best I could have hoped for. A competitive yet solid selling price, amazingly quick sale, and 100% satisfaction from start to finish. I will definitely call Rachel for all my future real estate needs.”

Ozan and Katie/South Portland
“Rachel was great to work with . Very knowledgeable, experienced and aggressive. We would strongly recommend her to anyone!!”

“Rachel did a great job, coming up with innovative ideas which helped getting the house sold in a timely manner. Thank you Rachel!”

Joe and Marlene/Falmouth
“Rachel was the voice of calm and reason during this very stressful time in our lives. She guided us through each step and represented out interests fully. Rachel agreed to be at our house for all showings which was very much appreciated by us and one of the reasons we chose her. She was responsive to phone calls and emails. Her knowledge and thoroughness even saved us some additional money at the closing.”

Kent and Nan of Standish
“Rachel is the most knowledgeable, professional, forward-thinking Realtor we’ve ever dealt with and we’ve bought and sold several primary and vacation homes in four states. Rachel anticipated questions and had the answers before we even thought to ask, and she was very tolerant as we vacillated from one area to another in our search, which covered most of Southern Maine. I know we were a challenge but Rachel was as gracious and as dedicated to helping us find a home at the end of our two year search as she was at the beginning. On the rare occasion that she wasn’t available, she brought her excellent team up to speed so they could cover for her without a misstep, ensuring that our search and ultimate purchase would be a seamless experience. We’ve been recommending Rachel and her team to everyone we know. The service we received from them was unparallelled, and we look forward to working with them again.”

Richard and Stephanie-Falmouth
“Rachel is smart and savvy. She knows what it takes to sell a house even in a down market. She is also an extremely hard worker so we know she was doing everything she could to help us buy and sell at the same time. We would (and have) recommended her to many friends!”

Grant and Jeannie-Scarborough
“Rachel is a competent real estate professional who has an excellent knowledge base of real estate issues and processes. She is very calm and cool when issues arise. She always demonstrated a positive and professional manner. She often went the extra mile and assisted with issues not directly related to the sale of our home, such as finding a cleaner at the last minute. We highly recommend Rachel to anyone!”

Ericka / Gorham
“Rachel was amazing! Very knowledgable and patient with me. I would refer every 1st time homebuyer to her in a second!”

Dominic and Suzanne, Cumberland
“My overall experience was fantastic and far exceeded satisfactory. Rachel was a tremendous help and we couldn’t have done this without her.”

Terry and Kathy – Brunswick
“We can’t thank Rachel enough for her unending patience and excellent information and advice throughout our entire home buying process. She was able to make a complicated process quite seamless for us. Rachel not only helped us find the home of our dreams, but she also taught us about the best ways to manage the search and helped us determine the most appropriate and beneficial financing options. We couldn’t have asked for a more professional or welcoming person to represent us in our search and will definitely spread the word to family and friends!”

Tom and Jodi – Yarmouth
“The service was phenomonol, we have worked with many brokers and Rachel stands out as the best.”

Mark and Courtney – Portland
“Our experience with Portland’s Choice Realty was wonderful. Rachel was always there to answer the next question – even if it was 2 minutes after we had hung up the phone! Whenever there was a problem she knew how to handle it! I was very pleased with all of her work and we would recommend her highly.”

Weining – Falmouth
“Rachel Cooney is very experienced and the personal service is good. I highly recommend Rachel Cooney as an excellent Realtor.”

Amy, Cumberland
“Rachel is particularly knowledgable in financing options for potential buyers. We appreciated her follow through with potential buyers. Rachel is VERY patient and her easygoing nature helped my stress level!”

Susan and Jerry, North Yarmouth
“Rachel is extremely knowledgeable in real estate and was also available time wise. “Thanks for all your help! You’re the best Rachel!””

Joshua & Leah, Cumberland
“As our buyer’s agent, Rachel was knowledgeable, skilled, and steady in guiding us through what became a rather complicated and difficult home buying process (one that is likely out of the ordinary). From our first meeting, we were impressed with her calm, respectful presence, and her sincerity in interacting with us. Rachel was clearly knowledgeable about and experienced with the real estate business, yet she balanced her professional business savvy with an authentically personal approach, as she listened to us and helped us explore what we wanted our home to be. As we began the house search, Rachel never stopped listening to us, responding to our needs, and her knowledge and skill in real estate was reassuring and integral to our home buying process.
Rachel went above and beyond our expectations and was always available when we needed her. As first time homebuyers, we were often confused and overwhelmed with the details. We consulted with Rachel for answers to our questions and guidance in the process countless times. Whether with a phone-call or an email, Rachel would promptly respond to our questions and concerns. Not only did she offer invaluable guidance and work toward solutions, but it was also quite evident how thorough she was in following through on the work she did on our behalf. It was common for us to contact a contractor, inspector, or banker after Rachel had previously talked with them. Whenever it was brought up, they would always comment on how lucky we were to have Rachel Cooney as our agent. We couldn’t agree more. Without Rachel, it is unlikely that we would have been able to close on this particular deal, and we are forever grateful for her commitment and dedication to us and to helping us get our dream home.”

Dee, Falmouth and Scarborough
“Sometimes life changes. I couldn’t have chosen anyone any better than Rachel Cooney as my realtor during some difficult life changes. She was patient, kind and professional not only when I had to sell my home but in the year that I spent looking for a place for my children and I to live. She researched affordable loans for me, answered many questions throughout the selling and buying process, put in many hours working alongside me to find the right home, and sincerely supported and guided me through the many emotions that came with this life change. She is a highly qualified real estate broker and one I recommend without reservation.”

Peter and Ashley, Portland and Bath
“As a realtor, Rachel is a great listener who consistently follows through. She always considers our questions, however small, as important and takes the time to find the answers. We feel that we are in good hands while
working with her. She takes the stress out of home buying and selling.”

Katherine, Gray
“In October I purchased my first home. As a first time homebuyer, I required a lot of extra attention and explanation during all stages of this transaction. Rachel Cooney acted as my real estate broker and was able to assist me with everything from viewing appropriate properties, to arranging and attending both my inspections and my closing. I would not hesitate to recommend Rachel’s services in the future.”

Katie, Portland
“Working with Rachel helped take away a lot of the stress with home buying. She was very helpful and always there to answer questions, look at homes, and keep the whole process moving forward efficiently.”